Betbtb's Privacy Policy — Your data is safe with us

1 Introduction

Betbtb.app ("betbtb", "we", "us") is an online betting and gaming platform serving users in Bangladesh. Our Privacy Policy ("Policy") explains what information we collect when you use the betbtb website, mobile app, and related services, why we collect it, and how we keep it secure.

This Privacy Policy of betbtb Terms & Conditions section. By creating an account or using the services on betbtb, you are considered to have automatically accepted this Privacy Policy. Please read it carefully before registering.

This policy was last updated in January 2026. Whenever changes are made, the date at the top of this page will be updated, and registered users will be notified by email of any significant changes.

2 What Information We Collect

Betbtb collects two types of data — information you provide directly, and information our systems collect automatically.

2.1 Information you provide directly

2.2 Automatically Collected Information

While you use betbtb, our systems automatically collect certain technical information. This data is used to ensure platform performance and security:

• IP address and device type
• Browser Type & Operating System
• Page visit time and duration
• Links clicked and features used
• At Login & Logout
• Betting history and transaction records

3 How We Use Your Information

Betbtb uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or improper ends.

3.1 Primary Use

• Account management: To ensure secure registration, login, and account protection.
• Identity Verification: To complete the KYC process for anti-money laundering and fraud prevention.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and inquiries.
• Security Assurance: To detect unauthorized access and fraud.

3.2 Secondary Use

• Analysing and improving platform performance
• Personalized Bonus & Promotion Offers
• Sending important updates and security notifications
• Responsible Gaming Monitoring
• Fulfilling Legal Obligations

4 Data sharing and disclosure

Betbtb shares your personal information only under strictly limited circumstances and exclusively with trusted partners.

4.1 When Information May Be Shared

4.2 What We Never Do

• Selling your data to advertisers
• Use in third-party marketing without your consent
• Using data for unrelated business purposes
• Sharing your financial information with unauthorized parties

All third-party partners are bound by confidentiality agreements with betbtb and may only use data for specified purposes.

5 Cookie Policy

Betbtb uses cookies on its website and app to ensure smooth operation and enhance your experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

5.2 Cookie controls

You can delete cookies or block specific types at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

6 Data Protection Measures

Betbtb follows the highest industry standards to protect your information. Our security infrastructure is multi-layered and regularly reviewed.

6.1 Technical Safeguards

• TLS encryption used for all data transmissions
• Stored data is protected with AES-256 encryption
• Firewall and intrusion detection systems active
• Automatic alerts on suspicious login activity
• Regular data backups and recovery testing

6.2 Administrative safeguards

• Employee data access is restricted on a need-to-know basis
• Regular security training and awareness programs
• Penetration testing by third-party security experts
• Data Breach Response Plan in Place

7 Your Data Rights

Betbtb believes every user has full rights over their own data. In line with GDPR and international data protection guidelines, we uphold the following rights for you:

To exercise any of these rights support@betbtb.app. We typically respond within 30 business days.

8 Data Retention Period

Betbtb does not store your data indefinitely. Each type of data has a defined retention period, determined by legal obligations and business requirements.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

9 Protection of minors' data

Betbtb is strictly a platform for users aged 18 and above. We never knowingly collect any personal information from minors under any circumstances.

• Date of birth is verified at the time of registration.
• Age-related documents are mandatory during the KYC process.
• If any user is found to be under 18, their account will be closed immediately.
• In such cases, any collected data will be promptly deleted unless retention is required by law.

10 Privacy Policy Updates

Betbtb may update this Privacy Policy from time to time, due to new services, legal changes, or technical developments.

• Minor updates: Only the "Last Updated" date at the top of the page will change.
• Major Changes: Advance notification will be sent to your registered email or mobile number.
• Continued use of betbtb after any changes constitutes acceptance of the updated policy.

The latest version of the Privacy Policy is always available on this page. We recommend checking back regularly.

11 Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

We typically respond to all privacy-related requests within 30 business days. Urgent security matters receive a faster response.